Once you place your order, all items that are in stock are dispatched within 1 to 2 business days. Any order placed over the weekend will be processed the following Monday (or if Monday is a holiday, the next business day).

Once shipped, generally our products take 3-5 business days to arrive. Please note, regional, rural and international destinations may take longer.

We provide free shipping for most of our products within Australia. Our XL & XXL beds are sent with a courier service and may incur shipping fees. We offer low rate international shipping fees. Please allow extra time for international customs clearance. Please keep in mind, duties and taxes may apply for international orders upon arrival. Duties and taxes are not covered by Barney Bed.

Yes we sure do! We ship internationally with low rates. Shipping rates are calculated at checkout. Please keep in mind, duties and taxes may apply for international orders upon arrival. If you are in the US, Canada or Mexico you can shop our US Store.

We use Australia Post for most of our products. Our XL & XXL beds are sent with a courier service.

Once your order has been dispatched, you will receive tracking information with a tracking link that you can follow via email.

Yes we can! All items sent with Australia Post can be shipped to a PO Box. However, our larger items, like our XL and XXL bed are sent with a courier service and cannot be delivered to a PO Box.

We ship from our warehouse in Sydney, Australia.

Barney Bed will not be responsible for any missing packages, provided we have proof of delivery to the correct address. All of our deliveries are carried out with a proof of delivery photo. If you believe your Barney Bed has been delivered to the incorrect address, please get in touch with our friendly team, and we will help you right away.

We always try to choose express shipping for our customers when possible (for free) however we cannot always guarantee it. If you need your order urgently, please get in touch with us before your item ships.

Pick up from our Sydney warehouse can be arranged by appointment only. Please email us before your order has shipped at online@barneybed.com, and we can arrange for your order to be picked up.

Want to shop in person? Come visit us with your dog at our Sydney Barney Boutique at 466 Oxford Street, Paddington.

Yes, we sure do! You can shop all Barney Bed products at our dog friendly boutique in Sydney. Our address is 466 Oxford Street, Paddington.

If you have received your Barney Bed and have not yet opened the vacuum seal, you are eligible for a return or an exchange for a different size. To qualify for a return or exchange, the Barney Bed must remain unopened and in its original vacuum seal. Additionally, covers, waterproof lining kits, blankets and all other accessories must be unused and in brand-new condition.

To initiate a return, please request it within 14 days of delivery. If you meet these conditions and wish to return your item(s), contact us at online@barneybed.com for return instructions.

Please note that shipping the item back to our Barney Bed warehouse will be at the customer’s expense. Once your return is received, we will notify you via email. After inspection, if the item is unused and in brand-new condition, we will process your refund to the original payment method. If you prefer to set up an exchange instead, let us know at online@barneybed.com.

Please allow up to 10 business days for your refund to appear on your statement. If you do not see your approved refund after this period, please contact us.

For hygiene reasons, we cannot accept returns if the vacuum seal on the bed has been opened, as it cannot be repackaged once expanded. If you have any concerns about the size of your bed upon delivery, please do not open the vacuum seal and reach out to our team at online@barneybed.com. We can assist with arranging a return or exchange as long as the bed remains vacuum sealed.

Yes you can! Returns can be requested within 14 days of the delivery date. Barney Beds must be unopened for a return or a refund. Covers, blankets and linings must be unused to be eligible for a return. If you satisfy these conditions and wish to return your item(s), you can visit our Paddington Boutique at 466 Oxford St, Paddington 2021 to return your items.

Unfortunately, we are unable to apply any discounts or sales to orders that were made before the start of the promotion.

Barney Bed provides a 12-month limited warranty against manufacturing defects, as well as a 10-year warranty against sagging of the memory foam.

This limited warranty covers defects arising from faulty workmanship or materials. Please note that Barney Bed is not responsible for any damages resulting from failure to adhere to care instructions.

If you receive a defective item, please contact us at online@barneybed.com, and we will be happy to arrange a replacement.

Our warranty does not cover:

• Normal wear and tear resulting from regular washing and intended use.
• Damages caused by rough handling or aggressive use by pets, including bites, rips, burns, tears, excessive scratching, stains, and liquid or moisture damage.
• Damage arising from commercial use, such as in hotels or retail environments.
• Damage incurred by using the cover on a bed that is not a Barney Bed. Covers designed for our beds may become stretched or ill-fitting if placed over incompatible products.

Sorry to hear! Please contact our customer service team on online@barneybed.com with photos of your concern along with your order number, and we will assist you as soon as possible with directions on the next steps. All our products come with a 12-month warranty on manufacturing defects, so if it is a manufacturing defect, we will organise a replacement item for you right away. 

We created the Barney Bed for our beloved Samoyed named Barney in 2019. We weren’t happy with the lack of good quality, supportive dog beds that were also insta-worthy and super easy to clean. The Barney Bed really is unlike any dog bed you have experienced before. It is a super solid structure that you and your dog will enjoy for many years to come.

We set out to create and design a dog bed that ticked all the boxes!

We wanted a bed that is…

• Supportive to ageing joints
• Chin Rests for furry chins to rest on
• Easy to clean (all of our covers are machine washable)
• Long-lasting
• So comfy you will want to sleep on it!
• No assembly is required
• Looks beautiful in everyone's home
• The cover had to be EASY to remove and wash because we didn’t ever want to contemplate throwing out a dirty dog bed again!

Our beds are designed for ultimate comfort and durability, featuring a dual-layer base mattress and 100% memory foam bolsters that provide the perfect rest for your dog—all backed by our 10-Year No-Sag Guarantee. Plus, our memory foam is CertiPUR-US® certified, ensuring its free from harmful chemicals. You can learn more about this certification on the CertiPUR-US website.

The Barney Bed breakdown:

• Bolsters: Made from 100% high-density memory foam, the bolsters offer comfortable, supportive chin rests.
• Base Mattress: The mattress features a structural foam base core, topped with a thick layer of high-density memory foam that adapts to your dog’s body without sinking. This foam core keeps your dog warm in winter and cool in summer, preventing overheating.
• Water-Resistant Lining: Each memory foam piece is individually encased in a water-resistant lining that protects the bed’s interior from moisture and dust mites.
• Specialised Cover: The original Barney Bed grey cover is custom-made and crafted from tightly woven, bonded microfiber that’s three times thicker than standard dog bed covers. This unique fabric is both durable and easy to maintain, allowing for spot cleaning and washing. Most of our customers find that the cover looks brand new after each wash—it’s truly a magical fabric!

Our BarneyCurl Bed features the same dual-layer base mattress and 100% memory foam bolsters, but with some added features:

• Waterproof Lining: The top foam side bolster donut and the base mattress are encased in a waterproof lining that protects that ensures the bed is 100% waterproof and protected from any spills or liquid accidents.
• Premium Teddy Cover: The BarneyCurl bed comes in our exclusive teddy fabric, designed and manufactured by us. This soft and fuzzy teddy fabric will make your dog’s snooze time even cosier. Available in three colours; Golden, Matcha and Rice Pudding. 

Dogs love propping their chins up while resting. It allows them to keep an eye on things while resting. The Barney Bed Chin Rests are the perfect height for your dog to do that comfortably while maintaining proper spine alignment. The Chin Rests are made from one piece 100% memory foam structures, unlike many other dog beds that use shredded foam to fill their beds.

If you have tiles or wooden flooring, we always recommend that you regularly clean and dry underneath the bed to prevent any condensation occurring. Your dog’s body heat on the cold floor can cause moisture if left for long periods of time. We recommend placing your Barney Bed on a rug to insulate it from the cold flooring.

No, the bed on its own is not waterproof. Your Barney Bed comes with a water-resistant lining only. The water-resistant lining is intended for normal indoor use with dogs who are potty-trained and do not experience incontinence. This is usually sufficient to guard against light spills, moisture, dust mites and odours. 

However, we have created extra protection for your Barney Bed with the Waterproof Lining Kit, which you can purchase separately. It is an excellent choice for ageing dogs, light outdoor use and accident-prone pups. It will fully waterproof your Barney Bed. Please ensure the zips of your waterproof lining kit are facing downwards once fitted. The BarneyCurl Bed comes with a waterproof lining already included. The base mattress and top foam are encased in a removable and washable waterproof lining, making your BarneyCurl Bed 100% protected from any water spills or accidents.

It is totally normal for your Barney Bed to be flat when first opened, as it has been tightly vacuum sealed for shipping purposes. Please allow 7 days for the original Barney Bed to inflate and look like photos online. Please allow 10 days for the BarneyCurl Bed to inflate. Your dog can use it right away, and it will not affect the inflation process.

Yes, the Barney Bed has a non-skid base and given its solid structure, it is quite heavy for a dog to move. This means the Barney Bed will never slip or move when your dog steps into the bed to rest. It is crucial for dogs to have that stability when getting in and out of their bed. Especially if they suffer from joint pain.

No, the Barney Bed is not indestructible. Although very durable, the Barney Bed is still no match for overly aggressive dog use. This includes but is not limited to biting, ripping, and excessive scratching. We do not cover any damages caused by any use of the bed other than sleeping and lounging.

We designed the Barney Bed to allow airflow around your dog’s body. This was achieved by creating a base that supports your dog's body weight and does not sink with it.

The size of the bed you need will depend on the length of your dog. The best way to determine the right size is to measure your dog from the tip of the nose to the base of the tail.

Check out our Size Guide page or reach out to our customer service team at online@barneybed.com. You can also start a Live Chat, in the bottom left corner of the screen. We have hundreds of customer photos we can share to help you make the best decision for your pup!

The benefits of a memory foam dog bed range from enhanced comfort for restful sleeps to added support and hygiene, keeping your dog happier and healthier.

• Motion isolation. This means the memory foam absorbs movement, so your dog doesn't feel as many of the physical effects of a disrupted sleep. Dogs with joint pain often toss and turn during the night as they try to get comfortable. A firm memory foam base to absorb such movement will help your dog sleep soundly.
• Pressure point support. Pressure points are parts of your dog's body that may feel uncomfortable when your dog lies down to sleep. These points are found in body parts that tend to carry a lot of pressure, like hips and knees. High-quality memory foam has the perfect amount of firmness to push up against and support these pressure points and provide much needed relief.
• Reduced allergens. Memory foam has a dense cellular structure that makes it almost impossible for dust mites to burrow in. This is an important feature to have in a dog bed, as where your pet sleeps can often be a breeding ground for all types of microscopic critters.
• Body contouring. Memory foam dog bed mattresses contour to your dog's body. Your dog’s body heat softens the memory foam, causing it to contour to the correct shape and provide the comfiest sleep.
• Pain point relief. Pain points usually emit a higher temperature than the rest of the body. Memory foam dog beds have a heat-response quality that warms pain points to provide much needed relief.

An orthopaedic memory foam bed is great for dogs of all ages! It is never too early to care for your dog’s joints and orthopaedic alignment. It is recommended to provide your dog with full support from a young age to prolong joint health. If your dog is in their senior years, the Barney Bed will provide maximum comfort for frail joints and support your dog when getting in and out of the bed without any added pressure on their joints.

Both! Orthopaedic means that the bed or mattress is designed to support the bones and joints, and to alleviate pain. Our memory foam dog beds are considered orthopaedic as the pressure-relieving memory foam base will help support a dog's bones and joints.

The Barney Bed is quite heavy with high bolstered sides and a non-skid base, which makes it extremely difficult for a dog to get a good grip on it to drag it around the house.

The small sized Barney Bed measures L73cm x W58cm, which will fit a fully stretched out Chihuahua while giving them room to roll around and find their perfect spot. You can consider adding a small blanket or pillow to help give them something to nuzzle their extra small noses into.

For a cosier fit, check out our sister brand Cat Street. The Bouclé Bungalow Cat Street Bed is a round orthopaedic bed sized for cats but can also work for certain small dogs!

There are two types of Barney Bed Covers; Zip Covers and Slip-On Covers.

Zip Covers replace your original Barney Bed cover and create a fitted look. You need to remove the memory foam mattress and chin rests from the original cover and reinsert them into the new cover. Check out our video tutorial to help fit your Zip Cover here.

Slip-On Covers slip over your Barney Bed’s original cover like a fitted sheet and create a relaxed look. The elastic base on the cover makes popping your cover on and off easy so, washing your Barney Bed cover is simpler than ever. Check out our video tutorial to help fit your Slip-On Cover here.

No, our covers are not waterproof as we designed them to be as comfy and soft as possible and waterproof materials are not often comfy to the touch. We have, however, designed the covers to be super easy to remove and wash whenever needed. 

We created the Waterproof Lining Kit which you can fit over the memory foam pieces inside your Barney Bed - just like your own mattress protector, which will fully protect your Barney Bed from water/pee accidents. Our Original Barney Bed comes with a Water-Resistant Lining, and the Waterproof Lining Kit can be purchased separately. Our BarneyCurl Bed comes with the Waterproof Lining Kit included.

The Barney Bed is sold in its original grey cover. Any additional covers are sold separately.

Sounds like you have a cover with a zip! The original cover needs to be fully removed before you attempt to fit the new cover. To do this, remove the memory foam mattress and chin rests from the original grey cover and reinsert them into the new cover. Please watch this video for step-by-step instructions.

We designed the Barney Bed with practicality in mind. Let's face it, hygiene is not high on our dog’s list of priorities, so we created a bed that is easy to wash. There is no need to wash the whole bed, simply zip off the cover and machine wash on a gentle cycle with mild detergent. The inner foam is protected with a lining, so there is no need to wash it. Washing the memory foam pieces will damage them. All covers should be hung to dry inside out and in the shade. You can also spot clean stains off the cover if you are not ready to commit to washing it. Only reassemble your bed once all covers are fully dry.

See our Care & Washing page for more information and videos.

No, we strongly advise against washing the memory foam. Simply machine wash the Barney Bed Cover and wipe down the inner linings with a wet cloth and mild detergent. If you have the Waterproof Lining Kit and you wish to wash it, simply wash on cold and hang to dry.

Yes, absolutely! If you want an even better result, Furfy it! The Furfy works on static and does an amazing job at collecting all the fluffs without the need for a vacuum.

No. Please only wash your Barney Bed Cover on a gentle machine wash with mild detergent and hang to dry.

No. Please only hang to dry inside out and in the shade. A lot of our covers dry super quickly in just a few hours!

We conscientiously designed our Barney Bed with completely innocuous materials to keep your dogs safe. Although our foam passes safety tests and is CertiPUR-US Certified, it is not intended to be eaten. We have never heard of any of our customers dogs ingesting any part of the bed. Please contact your vet if you suspect your dog has ingested any of the foam. The foam may cause intestinal blockages, which could be harmful to your dog.

Please refer to the care label inside your cover for specific care advice.

The fastest way to reach us is to use the chat system (in the bottom left corner of the screen). You may also call 02 7202 3806. Our customer service team is available from 6:00AM - 5:00PM Monday to Saturday AEDT. 

You can also email us anytime at online@barneybed.com. All enquiries will be responded to within 1-2 business days.

For information about our wholesale shipping rates, please contact online@barneybed.com.

Yes, we are an Australian business based in Bondi Beach.

Yes! Our beloved Barney has inspired many products such as the Potty Plant, Cat Street, Furfy and Scatbags.

We are always looking for collabs, so if you think your dog has what it takes, email us on online@barneybed.com, and we will send you a collab form!

We take pride in manufacturing our beds in our own facility in China, despite concerns some people have about goods made in the country. We understand that China has a reputation for unethical supply chains, but we want to assure you that we take this matter very seriously. Our facility upholds strict ethical standards, including paying above fair wages to employees and complying with Oeko-Tex regulations.

As a company with years of experience in the pet bed industry, we are not simply mass producers or drop shippers. We have personally designed each and every one of our products from scratch (except the Furfy), and we see them through every step of the manufacturing process. We are dedicated to producing high-quality products that will have a long lifespan, so our customers can trust in their purchase.

While we understand the desire for local manufacturing, we have found that this doesn't necessarily equate to better quality. Instead, it will always lead to a significant increase in price, sometimes up to 5 times higher. We believe in offering affordable, high-quality products, and we are committed to continuing to provide our customers with the best possible options.

You can use any of the following payment methods to pay for your order: Visa, Mastercard, American Express, PayPal, Afterpay, Apple Pay and Google Pay

Yes, we do!